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Marketing
Research Evolves - Paid Surveys Come Of Age |
Up until the 20th century,
buying and selling was simple. Businesses were largely local
which allowed for a close relationship between suppliers and
consumers. Competition was non-existent and the opinion of
consumers was felt to be irrelevant.
The rapid advancements during
the Industrial Revolution quickly changed business
operations from a seller's market to a buyer's market. Early
marketing students had been educated as economists, schooled
in the principle that demand was relevant to purchasing
power. However, it became apparent that demand was much more
complex than the financial ability to buy and that desire
had become a factor in business.
New concepts in advertising
proved that purchasing desires could be magnified and shaped
by elements beyond mere availability of products. Extended
markets allowed greater production of goods and
transportation options quickly taught businesses that they
needed to know specifics about customers to be able to
compete.
With the modern marketplace
being fiercely competitive, companies today have a greater
demand than ever to monitor the pulse of consumers. However,
the busy lifestyles of consumers in general made it more
difficult for companies to engage people in telephone and
direct mail surveys. Consumers perceived that they were
being given a sales-pitch versus participating in
independent research. And who has time for that?
The Internet age introduced
easy access to consumers for marketing researchers. They
could reach both general consumers and business consumers
easily by posting their surveys online; however, there was
still the issue of enticing people to take the time to
participate.
Over the years, consumer
science and market research have evolved collectively into a
finely-honed craft. Companies spend over $250B globally in
an effort to convince people to buy their products and
services. Of that amount, over $750M goes for market
research alone.
Being the savvy bunch that
they are, marketing researchers finally grasped the concept
of offering consumers something of value in return for their
time and participation versus asking people to participate
just for the sake of offering their opinions to help
businesses in tailoring their products and services. To meet
their own ever increasing demands for consumer information
they began offering various incentives in exchange for time.
Consumer survey incentives
range from entry into drawings for cash prices, points
awards that can be accumulated and redeemed for merchandise
and even cash payments to participants. Specialized surveys
for professionals such as those in the IT industry often pay
quite well. Researchers also pay consumers to participate in
customized studies through which they can learn about their
perceptions of specific products and/or services.
In addition to paid
incentives, some marketing research companies offer people
free products for sampling. They forward new products to
consumers to try with the agreement that the consumer will
later provide an assessment of the product. After trying the
product, consumers complete an online survey sharing their
experience with the product and indicating whether or not
they would buy it on their own. Test products can range
anywhere from household cleaners, snack foods, health/beauty
products and all the way up to electronics. In many cases,
participants are allowed to keep the products at no charge.
By taking advantage of paid
market research offers, consumers can actually earn a
part-time or even full-time income, depending upon the
amount of time they invest and the number of research panels
in which they participate. This has proven a productive
source of supplemental income for stay-at-home moms, small
business owners, retirees and college students. Simply by
signing up at paid survey web sites and checking their
e-mail for survey invitations, they can earn extra cash and
incentives on a regular basis.
Another advantage of earning
extra cash by joining Internet-based research panels is
convenience. Participants can respond to survey invitations
24/7 which is much easier than trying to work a second or
part-time job.
Market researchers also know
that small businesses are the pulse of the American economy.
With the emphasis in today's markets having shifted
primarily from that of products to the service industry,
researchers always have a demand for opinions and details of
purchasing practices of small business owners.
Small business owners and
work-from-home professionals can have a significant impact
and can shape the quality of products and services available
to them by participating in online surveys. This allows them
to tell companies exactly what instead of hoping that
someone out there will finally deliver what they need.
Plus, they will be rewarded
for the time they invest. The concept of paid surveys makes
it a win/win situation for both sides. Be aware that the
market research profession is largely legitimate but there
are some Internet sites that are a scam. Never pay a sign-up
fee for receiving information about available surveys.
Your best strategy is seek
out websites that offer a complete list of reputable
marketing research organizations that seek the opinion of
consumers and values the time they spend on surveys. A good
survey site will also feature a diverse selection of both
national and international research organizations that are
actively seeking new members to join their panels.
Remember that you have
something market researchers value: your experience and
opinions as a consumer. Use that information to negotiate
participation in research surveys and you will enhance your
lifestyle and income.
(c) 2005, Free Paid Surveys
Online Directory. Reprint rights granted so long as article
and by-line are printed intact and all links made live.
Alex Ruban has
been the owner and editor of Online
Surveys Paid since March, 2003. His site
provides information about hundreds of free
legitimate paid online surveys, polls, and focus
group providers along with detailed reviews,
descriptions of each program, paid survey
guidelines and useful tips.
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